Success Stories

A NHRMA Mutual Case Study

Diversified Health Care Services

Overview

They provide excellent, timely communication and follow-through...
Diversified Health Care Services, located in Champaign, Illinois, has been providing home health services since 1979. Since 2001, Diversified Health Care Services has been a proud and satisfied member of NHRMA Mutual for workers’ compensation coverage.

Situation

Typically, Diversified Health Care Services only has a few workers’ comp claims filed every year. One recent claim situation, however, presented some very unique issues.

In 2007, Diversified Health Care Services received what they believed was a fraudulent claim from an employee. NHRMA Mutual monitored the claim closely and assigned surveillance on the case. The evidence uncovered by surveillance indicated that the claim was indeed fraudulent.

NHRMA Mutual and Diversified Health Care Services then took the case with the supporting evidence to the Champaign County State’s Attorney, who agreed to prosecute the claimant for filing a fraudulent claim.

Result

Diversified Health Care Services won the case and avoided potentially devastating consequences due in large part to NHRMA Mutual’s expertise and support.

"NHRMA deserves accolades for their efforts because they are consistent. They provide excellent, timely communication and follow-through due to a close, one-on-one relationship with the home."

Gloria Valenti, RN
President | Diversified Health Care Services

← Back to Case Studies