A NHRMA Mutual Case Study
They are the best I’ve ever worked with...
SituationAn employee reported a back injury—which she claimed was work related—several days after the alleged incident. Even though the administration knew she had been dealing with back issues for quite some time she was asked to follow protocol and fill out a report despite the fact that it was days after the incident.
Three days after the report was filed, Fountainview received a call from the employee’s attorney seeking compensation and three weeks later the employee asked Fountainview where the compensation was. It was shortly thereafter that NHRMA Mutual, after careful review, denied the claim and explained that they would need to talk with her attorney.
ResultThe employee never contacted the home again, and the claim disappeared. As a result, Fountainview had no expenses related to this claim.
"Everyone at NHRMA Mutual is just so helpful. They are the best I've ever worked with, and I've been in the business for 20 years. I've learned more from them than I ever did before."
Administrator | Fountainview, Inc.