Responsive Claims Management

When claims happen, we’re right here

Our team is at the ready to manage the process for you with compassion, responsiveness, and a commitment to reducing your costs.

Quick responses

In the event you have to report a claim, you’re contacting NHRMA Mutual directly—not a call center. You won’t play phone tag with multiple people.

Trusted relationships

All members work with one indemnity adjuster and one medical-only adjuster, which allows for building familiarity and rapport.

Employee advocacy

If one of your employees is injured on the job, we’ll ensure they get the right care so they can get back to work safety and effectively.

Industry expertise

Because we specialize in the long-term care industry only, we’re better able to create alternative duty plans, thus lowering claims costs.